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Head of Customer Operations




Our customer is a leading AI company that develops and markets breast image analyses and innovative machine learning applications and services.


Our customer is looking for a new Head of Customer Operations who will setup clear structures and improve processes to optimize the installation process at the customer. The person needs to be a highly organized and efficient professional who leads and guides the young team of application & implementation specialists.

Profiel kandidaat

• You have technical experience, including installation of software applications (PACS, RIS, EPR, VNA) in hospitals and (private) clinics involving using and configuring PACS (i.e. DICOM)
• You have excellent project management skills.
• You have excellent verbal and written communication skills in English, other languages like Dutch, French and German are a bonus.
• You are used to working internationally.
• You have experience with script programming (nice to have).
• You have understanding of DICOM, DICOM RT, HL7, IHE and other health related standards.
• You have experience leading a team and enjoy taking responsibility of training and guiding your team where and when necessary


The salary is competitive and appropriate for the role.


Thema Group, Partner in Life Science Recruitment
Peter Kremer, Senior Consultant / Partner
Tel: +31 6 51 84 61 62
E-Mail: kremer@themagroup.nl

Tagcloud Head of Customer Operations

RIS - PACS - DICOM - HL7 - AI - Artificial Intelligence - Software - Engineer - Application - Head of Customer Operations - VNA - on site - implementation - project manager - projectmanagement - Healthcare IT
Metrohm Belgium (ionenchromatografie, titratiesystemen, pH meters Alphatron Medical Systems BV Envigo Aptec Diagnostics nv Nederlandse Drogisterij Service NFZ (Nederlandse Farmaceutische Zorggroep) Eurofins Global Central Lab (Medinet) Instrumentation Laboratory België (Part of WERFEN) Westburg BV(NL) Cantel ( Medivators) Infors Benelux BV Innogenetics (now: FUJIREBIO) Zwiers regulatory Consultancy SurgVision Fox Diagnostics Terumo Europe NV (België) Organ Recovery Systems Hamilton Robotics (NL) Biomerieux Nederland Medis Medical imaging systems Elementis Specialties Netherlands BV -Delden PharmaFluidics Menarini Diagnostics Utrecht Dental

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