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Head of Customer Operations



Company profile

Our customer is a leading AI company that develops and markets breast image analyses and innovative machine learning applications and services.

Job description/tasks

Our customer is looking for a new Head of Customer Operations who will setup clear structures and improve processes to optimize the installation process at the customer. The person needs to be a highly organized and efficient professional who leads and guides the young team of application & implementation specialists.

Candidate profile

• You have technical experience, including installation of software applications (PACS, RIS, EPR, VNA) in hospitals and (private) clinics involving using and configuring PACS (i.e. DICOM)
• You have excellent project management skills.
• You have excellent verbal and written communication skills in English, other languages like Dutch, French and German are a bonus.
• You are used to working internationally.
• You have experience with script programming (nice to have).
• You have understanding of DICOM, DICOM RT, HL7, IHE and other health related standards.
• You have experience leading a team and enjoy taking responsibility of training and guiding your team where and when necessary

Terms of employment

The salary is competitive and appropriate for the role.


Thema Group, Partner in Life Science Recruitment
Peter Kremer, Senior Consultant / Partner
Tel: +31 6 51 84 61 62
E-Mail: kremer@themagroup.nl

Tagcloud Head of Customer Operations

RIS - PACS - DICOM - HL7 - AI - Artificial Intelligence - Software - Engineer - Application - Head of Customer Operations - VNA - on site - implementation - project manager - projectmanagement - Healthcare IT
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Merowingerplatz 1


BioVille, Agoralaan
Building A bis

Pivot Park Kloosterstraat 9
5349 AB OSS

The Netherlands

Odiliastraat 92
5401 ZZ UDEN

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