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Technical Support Engineer



Company profile

Hamilton Company specializes in the development, manufacturing and customization of precision measurement devices, automated liquid handling workstations, and sample management systems. Hamilton's processes are optimized for quality and flexibility. Whether it's a custom needle with a quick delivery time frame, a special length pH sensor, or a comprehensive solution to fully automate your assay workflow, trust that Hamilton products will always meet the customer’s needs.

Hamilton Company has been a leading global manufacturer for more than 60 years, with headquarters in Reno, Nevada; Franklin, Massachusetts; Timișoara, Romania; and Bonaduz, Switzerland; and subsidiary offices throughout the world.

Laboratory Products manufactures Microliter and Gastight syringes that set the standard for analytical fluid measurement. Other products include custom needles, semi-automated diluters and dispensers, polymeric HPLC columns, pH electrodes, pipettes and more.

Hamilton Robotics provides automated liquid handling workstations and laboratory automation technologies to the scientific community. Known for advancing life science and biotechnology industries, their products offer reliability, performance, and flexibility.

With a focus on innovative design, Hamilton Robotics combines their patented liquid handling technologies with state-of-the-art, quality manufacturing, and outstanding service and support, to provide the ideal automation solution for the customer’s laboratory.

Hamilton Storage offers ultra-low temperature automated sample management systems for storage of a variety of labware. Hamilton’s line of biobanking and compound management systems, benchtop devices and consumables are designed for sample integrity, flexibility, and reliability.

Process Analytics includes innovative solutions for the online measurement of pH, dissolved oxygen, conductivity, ORP, viable cell density and total cell density. Hamilton’s proprietary Arc intelligent sensor technology eliminates the need for transmitters and moves the functionality to the customer’s smartphone or tablet.

OEM Solutions: Many of the world’s top manufacturers utilize Hamilton products and expertise to get their innovations to market faster with lower development and manufacturing costs. As an OEM partner, they offer the ability to integrate their proven syringe pumps or pipetting channels, customize their proven liquid handling platforms or design a complete system to automate the customer’s novel chemistry.

For the Hamilton Robotics division we are currently searching for Technical Support Engineer to cover the Netherlands.

Job description/tasks

The purpose of this role is to service Hamilton’s Liquid Handling Platforms on customer site. The territory of responsibility will be mainly Netherlands and partly the west of Germany with a permanent base from the candidate's home. The candidate shall be based in the east of the Netherlands preferably in the area of Arnhem.

As a Technical Support Engineer you are responsible for:

installation, maintenance and repairs of Hamilton's Liquid Handling Robots and 3rd party equipment
documentation of your daily work as well as reporting and maintaining our service database
supporting our after sales organization and implementing of hardware upgrades
managing of spare parts
active selling of maintenance contracts
providing technical support to our application and sales force

Candidate profile

We are looking for an engineer with strong technical and communication skills and preferably a background in the Life Science market. The position requires a minimum of 2 years of experiences in the service business. You should have a Degree level qualification in technical engineering or an equal technical education. You should be fluent in Dutch and English, German would be a plus. Strong skills in Personal Computers, MS Windows, MS Office and a valid driving license are indispensable.

We are expecting willingness to travel to a great extent.

Terms of employment

We offer you all the benefits of an international and highly successful company, working in a very interesting and dynamically growing product and market segment.
Competitive salary including company car.


Martijn Meens, Consultant
E-mail: meens@themagroup.nl
Phone: +31 (0)6 511 279 32

Website: www.themagroup.eu

Tagcloud Technical Support Engineer

vacature - vacancy - functie - positie - position - laboratoriumtechnologie - labtech - laboratory - technology - lab - laboratorium - service - technical support - fse - field service engineer - robotics - liquid handling
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Merowingerplatz 1


BioVille, Agoralaan
Building A bis

Pivot Park Kloosterstraat 9
5349 AB OSS

The Netherlands

Odiliastraat 92
5401 ZZ UDEN

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