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Application Specialist

Locatie

home office (NL- BE)

Bedrijfsprofiel

Created in 1945 as a pharmaceutical company, Diagnostica Stago is now a world leader in the In-Vitro Diagnostics industry. Stago invests in research and innovation to develop new and better performing reagents, systems and solutions for haemostasis and thrombosis. With 60 years of experience, Stago is a worldwide reference in haemostasis and a 1st class partner for biomedical laboratories. Stago has now almost 2,600 employees and is represented in over 110 countries via its affiliates and an extensive distribution network. The diversity of the men and women, professions and know-how is what allows Stago to develop, produce and sell the widest range of reagents and haemostasis test instruments throughout the world using the most advanced technologies. Customer satisfaction is a key value and everyone is conscious that there is a patient behind their actions.

After the takeover of a Stago distributor called Kordia, Stago BNL was founded and offers support to its customers in the Netherlands and Flanders. The team consists of 18 employees and the office is located in Leiden.

Functieomschrijving/taken

A Stago Application Specialist is the preferred contact person for our coagulation customers in clinical laboratories. Acquiring the necessary expertise and building up a professional relationship of trust are two important factors leading to customer satisfaction and a high quality of work.

Principal duties & responsibilities:
• Coordination and support during installation of the devices and training of the users
• Programming and start-up of the desired test parameters and support during validation
• Planning and execution of necessary device modifications and updates
• Analysing product or QC problems and setting up the necessary corrective actions
• Remote and onsite support to customers
• Actively working on customer satisfaction by regular follow-up visits
• Building up a good relationship with the users and the device managers
• Maintaining close contacts with international colleagues and exchanging experience
• Close cooperation with colleagues from the service, sales and marketing departments
• Regular and correct registration and reporting of actions and findings in our CRM system

Profiel kandidaat

• Bachelor or Master degree in Biomedical science or a related biological education
• Experience with IT and (lab) networks is a must, thorough knowledge of Windows 10 is a plus
• Good basic coagulation or hematology is a plus
• Previous relevant field experience is a plus
• Dynamic, flexible and proactive
• Fluent in Dutch and English, a good basis in French is a plus

Arbeidsvoorwaarden

The final candidate will be offered a highly attractive and competitive remuneration package inclusive of fringe benefits.

Contactpersonen

Nele Geusens, PhD, Recruitment Consultant
T: +32 497 57 08 94
E: geusens@themagroup.be

Tagcloud Application Specialist

stolling- hematologie- coagulation-hematology-application-LIMS-LIS-IT

Publicatie datum

10.05.2021
Baxter BV (NL) Innoser Alcami (vh. CML/Chemshop) Cytivia ( GE Life Sciences Part of Danaher) IME Medical Electrospinning Elekta (formerly Nucletron) Brocacef BV Maarssen PamGene International BV NFZ (Nederlandse Farmaceutische Zorggroep) Fisher Farma Fresenius Medical Care The Binding Site Ltd Eureco Pharma Sebia Benelux s.a. Mosadex DuPont Industrial Biosciences Micromeritics NV Carestream Health Kodak Nederland BV Imprivata Biotalys (Agrosavfe) Algist Bruggeman EMCM Integrated DNA Technologies(IDT part of  Danaher Group) ) Charles River Laboratories Mercachem BV
Duitsland

Merowingerplatz 1
40225 DUESSELDORF
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België

BioVille, Agoralaan
Building A bis
B-3590 DIEPENBEEK
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Pivot Park Kloosterstraat 9 
5349 AB OSS
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Nederland

Odiliastraat 92
5401 ZZ UDEN
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