Head of Customer Operations

Our customer is looking for a new Head of Customer Operations who will setup clear structures and improve processes to optimize the installation process at the customer. The person needs to be a highly organized and efficient professional who leads and guides the young team of application & implementation specialists.

• You have technical experience, including installation of software applications (PACS, RIS, EPR, VNA) in hospitals and (private) clinics involving using and configuring PACS (i.e. DICOM)
• You have excellent project management skills.
• You have excellent verbal and written communication skills in English, other languages like Dutch, French and German are a bonus.
• You are used to working internationally.
• You have experience with script programming (nice to have).
• You have understanding of DICOM, DICOM RT, HL7, IHE and other health related standards.
• You have experience leading a team and enjoy taking responsibility of training and guiding your team where and when necessary